Your account has been created by your HR Administrator using your first name, last name, and (usually) your official work email address. But the account isn’t fully set up until you create a password to log into Maxwell.
First, you’ll receive an introductory email from Maxwell Health (firstname.lastname@example.org). Check your inbox for this email and click on the button to “Set up Your Account Now!”. This will take you to a screen where you'll create your password. Once you've created your password you can log right in!
Example Email - Set up Account
Create Password using Unique Link
Create Maxwell Password Success
What if the link in the email is expired?
If you see the below screen, it means the link in your email has expired. This is easy to fix! Just fill in your Maxwell email address and you’ll receive a new email with a button to create your password.
Instructions on how to create your password will be emailed to you. Once you receive the email, click Create a New Password. See a sample email below: