What to expect when selecting your benefits

This article will provide a brief overview of what you can expect when selecting your benefits. The reason you’re selecting benefits may be because it’s your annual Open Enrollment period, you’re a new hire, or you’ve experienced a change such as having a baby. Selecting benefits in Maxwell is similar no matter which of these situations you’re in.

These are the three key steps you’ll typically take in Maxwell when selecting benefits:

  1. Enter your personal and dependent information
  2. Shop for products
  3. Review your selections and check out

Once you’re done with these steps, your benefits administrator will take your selections and enroll you with the carriers.

Enter your personal and dependent information

This is where you’ll enter all of your personal and dependent information so that we can customize your shopping experience and ensure your enrollment information is correct. In the next step, as you add products to your cart, you’ll only have the ability to cover dependents if you have them listed here.


Entering personal information

Entering dependent information

 

What if I need to go back and edit personal or dependent information?

If you need to edit your personal or dependent information, you can do this by clicking My Profile in the drop-down. You should then see a button on the top right of your personal information that says “Change my Personal Info." Clicking this button will take you to where you can make changes. Please note: Your change might require your HR Administrator’s approval.


Request a change to personal info 

Shop and add products to your cart

After you’ve entered your personal and dependent information, you'll be able to shop for all the products offered to you by your employer. Follow the sidebar as you add or waive each product. Click on any of the product tiles to see more details including cost, copays, deductibles, etc.

Once you choose a product and add it to your cart, you’ll decide which family members you’d like to cover.

Note: Some categories are required. If you do not choose to enroll and add a product to your cart, you’ll need to waive a product before you can move forward.

Adding products to your cart

Review your selections and check out

Benefits are a big deal! It's important that you review your choices carefully. After you've added all the products you'd like to enroll in to your cart, click on Review My Cart. This is a great place to see everything you’ve added so far and make any last minute changes before you continue.

Reviewing your cart

After you've reviewed all products and confirmed each one, you’ll move on to a final review where you’ll see one last overview of your personal and dependent information, as well as all your product information, including costs and coverage.

Important: Before you click Submit Enrollment, make sure to add any beneficiaries if you've selected products that require them. If you have products that require beneficiaries, you'll see a button that says “Add/Edit Beneficiaries” above the "Submit Enrollment" button at the bottom.

Once you complete everything and feel confident in your selections, click Submit Enrollment as the final step in submitting your enrollment! You'll be brought to a confirmation page where you can review your now pending product selections.

Important: Some products may require that you fill out a form after you checkout. This will be shown on the confirmation page after you've submitted your enrollment. Make sure to complete these if available.

Congratulations, you've successfully submitted your enrollment!

If you have any questions as to the status of your enrollment, please contact your company's benefits administrator for more details.

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