Selecting benefits during annual Open Enrollment

Annual Open Enrollment is a period of time, almost always occurring once per year, when you select your benefits for the next 12 months. During this time, you can log into Maxwell and see all the benefits that are offered by your employer. 

During your annual open enrollment time, you can:

  • Enroll in or waive benefits that are newly available to you.
  • Make changes to your basic personal information and/or current benefits.
  • Add or remove family member(s) from your benefits.

Important: Annual Open Enrollment is a crucial time of the year, as it's potentially the only time per year that you can make new selections, as well as make any changes to your current benefits. Make sure to take advantage of this by looking through all your available benefits and select the ones that will help you throughout the coming year.

In addition to the information laid out below, we also have two .pdf format assets:

What do I need to do during annual Open Enrollment?

There are a couple key steps that are very similar to our guide on What to Expect When Selecting Your Benefits. You should have been notified of your upcoming Open Enrollment, including when it begins and ends. Before you log in and complete the steps below, make sure today is actually within your Open Enrollment period, otherwise you will not see any benefits to select from. The steps are:

  1. Complete personal and dependent information
  2. Shop and add products to your cart
  3. Review and submit your enrollment

Complete personal and dependent information

First, you'll need to make sure all your personal and dependent information is up to date and accurate. Information entered here will be used while you shop for products and select coverage levels. 

Important:

  • Enter all the required fields, denoted by an asterisk (*). If your child does not have a social security number yet, reach out to your HR Administrator by clicking Help at the top of the page.
  • You should add all the dependents that you may want covered on your benefits. If you're shopping and need to go back to add a dependent, follow the steps outlined in the article on adding a dependent.


    Updating personal information in Maxwell



    Add, editing, or removing dependents in Maxwell

Shop and add products to your cart

Browsing products

Maxwell aims to make your benefit enrollment simple and familiar, much like any site you would purchase products on today. After completing your personal and dependent information, you will be able to start shopping for benefits.

Benefits, or products, can be browsed by category. When you find something you want, simply add it to your cart. If you don't want a product, you can choose to waive it. Make sure to do this for any required categories, as denoted by an asterisk (*). Each product may have some additional options to select, such as coverage levels, before you can add it to your cart.

For medical, dental, or vision product categories, if you have more than 1 option available, you can compare up to 3 plans side-by-side. Just select the checkbox for each plan you want to compare and click the the Compare link.

Adding products to your cart

Add products to your cart by clicking on the product tile and selecting Add to Cart from the product details page. Depending on the product, you may be prompted to select additional options, like coverage levels, primary cary physician names/numbers, coverage volume amounts, and more. Make sure to click save when you're done and move on to the next product.

Important:Make sure you always click Save whenever you change any options on a product.

 

Waiving products

You can waive individual products by navigating to the product details page and clicking Waive. Or, you can waive all products from a given category by clicking I Don't Want _______ Insurance above the product tiles.

 


Waiving an individual product


Waiving all the products in a given category

Review and submit your enrollment

Reviewing your cart

Once you've made your selections for all required product categories and added the products you want to your cart, click Review My Cart. You can make any changes to your products here. If everything looks correct and every product is confirmed, click Final Review to continue.


This product needs to be confirmed. Click Confirm Product.


This product has been confirmed

Important: If you see products on the Review My Cart page that you did not add yourself, your employer may have offered some products that are automatically added to your cart and are at no charge to you.

Having trouble checking out? View our article on what to do when you can't check out.

Final review and submitting enrollment

This is where you’ll see a final review of all your personal, dependent, and product information.

Adding beneficiaries

If any products you selected require beneficiaries, now's the time to add them before you submit your enrollment. There will be a button named "Edit Beneficiary Information" at the bottom of the page. Click that button to add, edit, or remove beneficiaries for each product. A pop-up will open where you can enter beneficiary information. When done, click Validate all Products and Close.


"Edit Beneficiary Information" button


Add, update, or remove beneficiaries

If everything looks accurate, click Submit Enrollment. You'll be brought to a confirmation page and a pop-up will let you know that your selections have been submitted successfully. Click OK to continue.

Complete forms

After you've submitted your enrollment successfully, you may have some forms you need to complete due to the products you checked out with. Make sure to complete these as soon as possible, as they may hold up processing your benefit selections.

 

Your products will now be pending until they've been successfully enrolled with the carriers. If you have questions about whether you are enrolled or when your benefits start, read the article "How do I know if I am enrolled?"

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